Refund Policy
We offer a 30-day return policy, allowing you to request a return within 30 days of receiving your item.
To initiate a return, please contact us at support@sportsharpgear.com.
If your return is approved, we will provide you with a return shipping label and detailed instructions on how and where to send your package. Returns sent without prior approval will not be accepted.
For any inquiries regarding returns, feel free to reach out to us at support@sportsharpgear.com.
Please note that sale items and gift cards are non-returnable.
Return Eligibility
To qualify for a return, the item must be in its original condition—unworn or unused, with tags, and in its original packaging. A receipt or proof of purchase is also required.
All returns should be sent to the following address:
2726 NW 72nd Ave Miami, FL 33122
If your return is approved, we will provide a return shipping label along with instructions on where to send your package. Items returned without prior authorization will not be accepted.
Damages & Issues
Upon receiving your order, please inspect the items immediately. If you receive a defective, damaged, or incorrect item, contact us right away so we can assess the issue and find a resolution.
Exceptions / Non-Returnable Items
Certain products are not eligible for return, including:
- Perishable goods (e.g., food, flowers, or plants)
- Custom or personalized items
- Personal care products (e.g., beauty items)
- Hazardous materials, flammable liquids, or gases
If you have any concerns about your specific item, please reach out to us for clarification.
Refunds
Once we receive and inspect your return, we will notify you of the refund status. If approved, the refund will be processed to your original payment method within 10 business days. Please keep in mind that your bank or credit card provider may take additional time to process the refund.
If more than 15 business days have passed since your refund was approved, please contact us at support@sportsharpgear.com.